Bank of America Financial Center in 7770 Highway 6 North

Customer Reviews about Bank of America Financial Center:

• ★ ★ ★ ★ ★
  The Branch Manager Claudia and her Assistant Sarah are amazing. I am not a bank of America customer but I was treated and helped as if I were one. I initially went to the Baker Cypress location and got the run around for a week. Went into this location and was taken care of on the spot. Sarah went out of her way for me and I really appreciate it. I would definitely recommend this location to for your banking needs. Thank you ladies for resolving my issue
  By Amanda Reyna, July 29, 2017
• ★ ☆ ☆ ☆ ☆
  I agree with Sasha, CLAUDIA is rude. I had a bad experience last year in this branch. I went there for a money order and I just literally walked out the door and decided to turn around and ask if I should be really charged for a money order even if I have a BofA acct. CLAUDIA was by the doorway and arguing with 2 people. I didn't realized that the bank is about to close and maybe that is why she's arguing with them. So, I said "excuse me" to let me pass the door but she quickly blocked the doorway and grabbed the door and said that can't you see? The bank is already closed. So I politely told her that I just literally walked out the door and just wanted to ask why I was charged for my money order when I know someone isn't charged? She said that I can no longer come in because it's already 4 pm and bank is closing. So I asked for the manager and it turned out that she's the manager. Then I just asked her if she could tell me why I was charged and she sarcastically answered that because I'm not maintaining my balance. How could she tell that without pulling my account and just looking at me? Is it because I'm not dressed up? she could just assume that I'm not maintaining my balance?! Very rude and unprofessional. I do maintain my balance and I do have a descent job (I'm a critical nurse in the hospital). Just not a person who likes to wear fancy clothes!. I'm not bragging about my job but just saying, it's not nice to judge people by the way they look. I will never go back in this branch ever again. This isn't the first time I got a terrible customer service here. It is really a good decision to keep Chase for my main accounts. I am so happy banking with them. I've been in different branches and the staff are all nice and professional.
  By Evy, October 10, 2016

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