First Community Credit Union - Copperfield (Corporate Office) in 15260 Farm to Market Road 529

Customer Reviews about First Community Credit Union - Copperfield (Corporate Office):

• ★ ☆ ☆ ☆ ☆
  Customer Service is HORRIBLE. There is one lady I have spoken to on a couple occasions and she treats you like you are a peon. I would like to see where in your terms and agreements that show you re sequence debits to maximize your profits. Situations come up and things happen. They are predatory on their fees with how things are processed. Pending charges show for two days, disappear completely for another two or three days then they pop back up. They really sequence their debits so that instead of having an oops overdraft they pull the largest ones first (even when they claim to process in order recieved and I have proof of otherwise) so instead of them getting one or two fees out you they hit you 5, 10, 15. I own my mistakes and when it really is my error I would never complain. But when you start pulling over draft fees before the account is even negative .... the customer is screwed. When asked about it before they just tell you well your loss. Re sequencing is legal, I am very aware of that. But very shady. Pretty sure Bank of America lost a class action lawsuit over this type of banking practices. I have very very rarely ever had overdrafts before I started banking here. I will be seeking legal council and representation, taking it to Akin with Fox news and any other source I can in order to protect others from this scam of a bank. Your company apparently has no regard for the many many many bad reviews, complaints and discord over this exact practice and several other similar (and horrifyingly worse on some) situations. Never will your business be recommended by me to anyone. Horrible Horrible Horrible!
  By Krystl Snyder, June 10, 2017
• ★ ☆ ☆ ☆ ☆
  This Credit Union is a joke. I advice everyone to keep driving to CyFair or MCCU. This place will threat you like S@#$, they have no customer service and management sucks. Even the teller manager once you speak to her she will threat you like an idiot. Keep moving this place is infested with $$$ hungry roaches..
  By Tony Rodrigues, June 02, 2017
• ★ ☆ ☆ ☆ ☆
  Worst customer service ever!! Sat in the drive-thru for more than 5 minutes with no acknowledgement, I had to press the call button just for some lady to say, Yes what can I do for you? Like, I don't know, take care of my freaking transaction I sent 5 minutes ago!!
  By Maria Stacy, May 17, 2017
• ★ ☆ ☆ ☆ ☆
  Horrible bank. Wont let me get more than 500 out a day from atm... Holding my money hostage. Thats theft. Ill be switching banks next week.
  By Nick O, May 11, 2017

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About First Community Credit Union - Copperfield (Corporate Office) in Houston