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Plus4 Credit Union in 9998 Almeda-Genoa Road

Plus4 Credit Union in 9998 Almeda-Genoa Road, Texas: consumer reviews, opening hours, driving directions, photos etc.

Contacts

Finance

9998 Almeda-Genoa Road,
Houston, Texas
77075
Get directions

+1 713-970-6200

plus4cu.org

Opening hours Closed now

Tomorrow: 09:00 am — 05:00 pm

Monday
09:00 am — 05:00 pm
Tuesday
09:00 am — 05:00 pm
Wednesday
09:00 am — 05:00 pm
Thursday
09:00 am — 05:00 pm
Friday
09:00 am — 05:00 pm
Saturday
09:00 am — 02:00 pm

Rating by reviews

(1 / 5) based on 2 reviews
☆ ☆ ☆ ☆

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Reviews

  • ☆ ☆ ☆ ☆
    I usually make a payment at one of their branches, but this time I called and made a payment over the phone. I was told everything had gone through without a problem. The following month I called to make my next payment and was told I was over 30 days late on my payment and that I had a lapse in my auto insurance so my payment was going to go from $507 a month to over $800 a month and they were going to add thousands of dollars to my loan. Not understanding the situation I explained that I had made my payment the previous month and that I have never had a lapse on my insurance ever! They told me that the person that had ran my payment, ran it through a different checking account that wasn't even mine. That being said they still reported my payment being 30 days late to the credit bureaus, even after telling me their employee had made the mistake. My credit score dropped 38 points on my equifax and transunion credit report. The worst thing was I was planning on refinancing my home at the time and because of this that was not even a possibility. They did realize I was fully insured and didn't charge me for that, but the damage had been done. Unfortunately I am still financing my vehicle through them, but as soon as my loan is paid for, I never will again.
    By Mike Aguilera, April 11, 2017
  • ☆ ☆ ☆ ☆
    This is the worst bank ever. They always give you the run around, customer service/call center employees are very rude and unknowlegeable, there is never a supervisor available they are always in meetings. Every employee gives you a different answer. It is just horrible. If there was an option for 0 stars that is what I would rate it!
    By Mandie Gregory, February 09, 2017
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About Plus4 Credit Union in Houston

Plus4 Credit Union is business services based in Texas.
Plus4 Credit Union is located at 9998 Almeda-Genoa Road, Houston, Texas. You can find Plus4 Credit Union opening hours, address, driving directions and map, phone numbers and photos. Find helpful customer reviews for Plus4 Credit Union and write your own review to rate the business service.

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